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Our Management Software, the dozens
of Modules we provide, help to optimize the Processes
of Organizations, their operation. However, we focus in
here on the processes themselves, their definition, implementation,
control and review.
We have the expertise, services and tools needed to optimize
your Processes in terms of:
•
Definition of their Models and Workflows;
•
Execution of tasks of processes in accordance with previously
defined Workflows;
•
Control of the status of process tasks and their performance;
•
Continuous Review and Improvement of Processes;
•
Support of Processes in a solid Document Management;
•
Support of Process Management in Business Intelligence Models
and Tools;
•
Support to Interveners in the Processes with E-learning
contents and facilities.
Processes and Workflows
Without
approaching theoretical discussions, for what concerns us
in terms of implementation
of quick, economic and effective solutions, it
should be noted that in our methodology, a
Process comprises Workflows
and Workflows have
to do with similar Tasks
in order to achieve certain goals.
Processes and
Workflows are usually transversal to organizations and comprise
multiple types of interveners playing different roles in
different departments. On the other hand, a particular type
of interveners usually perform Tasks in a particular department.
Based on this
framework, we can intervene
in an Organization to help it implement one or more Workflows,
without having to define the Processes along their entire
extent. As mentioned above, Workflows sum up
to chain tasks in order to achieve a certain Goal.
Being set and clear what that
Goal is, it is possible to define the Workflow needed and
implement it quickly and economically, thus adding
immediately value to the organization without the need to
deepen the Processes in all their aspects and interconnections.
We remind
you that Workflows contribute
in various ways to improve the functioning of Organizations.
On its definition, the methodology used makes one
rethink the Tasks that compose
it and their chaining, who intervenes and what
he does, and so on.
Once implemented,
these schemes are simple and easy to understand by all those
who perform activities related to workflows – they can
advantageously replace the
aid documentation that traditionally supports the performance
of Tasks.
On a daily basis,
they can support the accomplishment
of the Tasks
comprised in them, thus allowing the registration
of the data of what is being done, who is doing it and when,
and so on.
Finally, they
allow the monitoring of what
is happening at a given time
in all workflows, the tasks underway, what has been
done and is to be done, times and other information. Thus,
Management can intervene
in order to attend to any failure
and gather information that is essential to the
continuous improvement of
Workflows and Processes
In many
cases, our Interventions need not go beyond the implementation
of critical workflows. This allows, particularly in specific
areas where we have an extensive experience,
the design and implementation
of workflows according to the best practices, though in
a short time, and provides,
on a daily basis, the execution
of such workflows by interveners at a very low cost and
on the Cloud, that is, without having to install
anything!
Note that workflows
support either trivial activities
that are transversal
to all organizations
or
activities that are more specific
Examples of Workflows
For instance,
with respect to transversal activities, placing an order,
making a proposal, admitting an employee, processing an
invoice from a supplier, a purchase of a good or a claim
for compensation, a trip, dealing with fiscal year commitments.
In general, things that have to be started by someone, authorized
by others, performed by someone else and reviewed through
some kind of quality control later on, according to given
procedures and deadlines.
Regarding activities
that are more specific, these depend on each business field.
For instance, generating events of various types, licensing
works, carrying an audit out, promoting an advertising campaign,
publishing a book, making something on demand for a Customer,
even arranging meetings of any size and formality.
The idea is that, following
the workflows, nothing comes to fail!
Sometimes,
however, it is necessary to set the processes in detail
having in mind the documentation based on Quality Management
Systems. Our Consulting Services and Tools can also help
you in these cases. We use
tools compatible with the market standards, the BPMN notation,
so the processes defined in our tools can be easily implemented
in other ones that also meet these standards.
Talk to us about your case!
Could
it be that there are tasks that can be chained in an optimized
way, implemented and monitored on a daily basis and always
using the right path, procedures and deadlines? Moreover,
would not that lead to gains for your organization and satisfaction
for everyone?
Contact us!
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